Privacy Policy / Notice

Effective Date: 10 April 2026

1. Scope & Important Distinction on Roles

Audilytics Solutions Private Limited ("Audilytics", "we", "us") operates the website https://www.audilyticssolutions.com and provides a Governance, Risk, and Compliance (GRC) SaaS and License platform to clients across regulated sectors, including but not limited to Banking, Financial Services, Insurance (BFSI), Securities, and other entities subject to statutory data protection obligations.

This notice is structured to clearly distinguish between:

  • Part A: Audilytics as Data Fiduciary / Business (Controller).
  • Applies to data we collect directly from you (e.g., website visitors, sales/demo inquiries, marketing interactions).

  • Part B: Audilytics as Data Processor / Service Provider.
  • Applies to data uploaded by our Clients into the platform. The Client (the Regulated Entity) is the Data Fiduciary / Business / Controller. Audilytics acts strictly as a Processor / Service Provider on their behalf.

2. Regulatory Framework

This notice is designed to comply with:

  • India: Digital Personal Data Protection Act, 2023 (DPDP Act)
  • European Union: General Data Protection Regulation (GDPR)
  • United States: California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA)

Part A: Audilytics as Data Fiduciary / Business (Website & Direct Interactions)

3. Data We Control

When you interact with https://www.audilyticssolutions.com or our representatives, we collect:

  • Identity & Contact Data: Name, business email, phone number, Job title / designation, organization name, and industry.
  • Technical & Usage Data: IP address, browser type, device information, and website interaction logs.

4. CCPA Disclosure: Categories of Personal Information Collected

Under the CCPA/CPRA, we disclose the following categories of personal information collected about California residents in the preceding 12 months:

Category Examples Collected Disclosed Sold/Shared
Identifiers Name, email address, IP address, business contact details, Job title / designation, organization name Yes Yes No
Commercial Info Records of products/services inquired about or purchased Yes Yes No
Internet Activity Device Information, Browser Type, Browsing history, interaction with our website logs Yes Yes No
Geolocation Approximate location derived from IP address Yes Yes No
Professional Info Job title / designation, organization name, industry Yes Yes No
Sensitive Info Financial account credentials (if provided) No No No

We do not sell or share personal information as defined under the CCPA/CPRA, nor do we use sensitive personal information for purposes other than those permitted by law.

5. Purpose & Legal Basis

We process this limited data based on:

  • Consent: For marketing communications, newsletters, and non-essential cookies. Consent is freely given, specific, and can be withdrawn at any time.
  • Legitimate Uses / Legitimate Interests:For website security, preventing fraud, and responding to your direct inquiries.
  • Performance of Contract:To provide you with information or services you have requested.

6. Your Rights (Data Principal / Data Subject / Consumer)

You have the following rights regarding the data we hold as a Fiduciary / Business:

Right DPDP GDPR CCPA/CPRA
Right to Know / Access Yes Yes Yes
Right to Correction Yes Yes Yes
Right to Deletion / Erasure Yes Yes Yes
Right to Data Portability No Yes Yes (limited)
Right to Opt-Out of Sale/Sharing No No Yes
Right to Limit Use of Sensitive PI No No Yes
Right to Withdraw Consent Yes Yes N/A
Right to Non-Discrimination No No Yes

To exercise these rights, contact the Grievance Officer identified in Section 12.

CCPA-Specific Rights for California Residents:

  • Right to Know:

    You may request, up to twice in a 12-month period, details about the categories and specific pieces of personal information we have collected about you.

  • Right to Delete:

    You may request deletion of personal information we have collected, subject to certain exceptions.

  • Right to Correct:

    You may request correction of inaccurate personal information.

  • Right to Opt-Out of Sale/Sharing:

    We do not sell or share personal information; however, you may still submit an opt-out preference signal.

  • Right to Limit Use of Sensitive Personal Information:

    We do not use sensitive personal information for purposes requiring a "Limit the Use" link.

  • Right to Non-Discrimination:

    We will not discriminate against you for exercising any CCPA rights.

7. Authorized Agent Requests (CCPA)

California residents may designate an authorized agent to submit requests on their behalf. We may require the agent to provide proof of written authorization and verify their identity directly with us, unless the agent holds a valid power of attorney.

Part B: Audilytics as Data Processor / Service Provider (Client Platform Data)

8. Critical Clarification of Roles

When a Client (e.g., a Bank, Insurance Company, NBFC, MFI or other Regulated Entity) uses the Audilytics platform to process information related to Audit, Risk, Events, Governance, Compliance, Operational Risk, Incident, or Fraud Management:

  • The Client is the Data Fiduciary (DPDP Act) / Data Controller (GDPR) / Business (CCPA).
  • Audilytics is the Data Processor (DPDP/GDPR) / Service Provider (CCPA).

We do not control the purpose or means of processing Client data. We act exclusively on the documented instructions of the Client as outlined in our governing Proposals or Contract or Agreements.

9. Our Commitments as a Processor / Service Provider

  • No Sale or Sharing:

    We will never sell or share Client personal information as defined under the CCPA/CPRA.

  • No Independent Use:

    We will never use Client data for our own business purposes, product improvement analytics (unless anonymized and aggregated), or marketing.

  • Purpose Limitation:

    We process Client data solely for the specific business purposes outlined in our written Proposals or Contract or Agreement with the Client.

  • Security:

    We maintain robust technical and organizational measures appropriate to the sensitivity of data handled by regulated entities.

  • Assistance:

    We will provide reasonable assistance to Clients in fulfilling their statutory obligations regarding data subject requests and breach notifications, including CCPA consumer rights requests.

  • Contractual Compliance:

    We enter into written Proposals or Contracts or Agreements with all Clients that comply with the requirements of the CCPA/CPRA for service providers, including prohibitions on selling or sharing personal information and combining data across sources.

10. Data Residency & Cross-Border Transfers (Future-Proofed)

We recognize that regulated entities are subject to specific data localization and residency mandates.

  • Flexible Deployment:

    Audilytics ensures that Client data is hosted and processed within the geographic region agreed upon contractually (e.g., India for Indian Regulated Entities, EEA for EU-based Regulated Entities, United States for US-based Regulated Entities).

  • Cross-Border Mechanisms:

    Where global support necessitates a cross-border transfer, Audilytics relies on legally approved transfer mechanisms such as EU Standard Contractual Clauses (SCCs) and implements supplementary safeguards to ensure compliance with applicable law.

11. Whom to Contact for Platform Data?

If you are an end-user, employee, or customer of an Audilytics Client and have questions about your personal data, you must contact that Client directly. Audilytics is contractually prohibited from responding directly to individual data subjects regarding Client-owned data. If we receive a request intended for a Client, we will promptly forward it to the Client and provide reasonable assistance in responding.

Part C: General Provisions

12. Grievance Officer & Contact Information

For queries regarding Audilytics' direct data collection (Part A) or this Privacy Notice:

Email: info@audilyticssolutions.com

Website: https://www.audilyticssolutions.com

Address: I - 603, AMBER HEIGHTS, B-CABIN ROAD, AMBERNATH EAST, THANE -421501, INDIA

13. Children's Data

Our Services are not directed at individuals under the age of 18 (or under 16 for CCPA purposes regarding opt-in consent for sale/sharing). We do not knowingly collect children's data as a Fiduciary / Business. Clients are responsible for ensuring compliance with applicable laws regarding the processing of children's data within their own systems.

14. Changes to This Notice

We may update this Notice to reflect changes in law, technology, or our business operations. The latest version will always be available on our website. Material changes will be communicated to registered users via email.

15. CCPA Metrics Disclosure (California Residents)

Pursuant to California law, the following metrics reflect requests received from California residents during the preceding calendar year regarding data for which Audilytics acts as a Business (Part A only):

Request Type Received Complied With Denied Average Response Time
Requests to Know To be updated annually
Requests to Delete To be updated annually
Requests to Opt-Out To be updated annually

Metrics will be updated annually. Requests directed to our Clients (Part B) are not included herein.

Disclaimer

Disclaimer: This Privacy Notice provides a general overview of our data protection practices. It does not replace or supersede the specific Data Processing Agreement (DPA) executed between Audilytics and its Clients. Clients retain sole responsibility for securing and configuring their instance of the platform in compliance with their specific regulatory environment. Audilytics does not determine whether a Client meets CCPA applicability thresholds; Clients are responsible for assessing their own compliance obligations.